Secure Storage
Files upload directly to encrypted cloud storage. Hosted on SOC 2 Type II audited infrastructure.
Encryption at rest
Per-file encryption keys, with the master key managed by CompleteLane rather than our storage provider.
SOC 2-audited infrastructure
Hosted on SOC 2 Type II audited infrastructure providers.
Activity audit log
Owners and admins can view and export a 12-month history of authentication events, file uploads, file downloads, access changes, and configuration changes.
Automated data deletion
When you cancel or request deletion, we permanently delete your data on schedule — 30 days for explicit requests, 60 days after subscription end — and provide a record of completion.
1. Direct-to-cloud
Files never pass through our servers.
2. Always encrypted
Files are encrypted in transit and at rest.
3. Role-based access
Owners, admins, and members each have scoped permissions.
“CompleteLane cut our document turnaround time from two weeks to three days. Clients actually enjoy the process now.”