Security that meets your clients' standards
CompleteLane is built for the firms that can't compromise on data security. Direct-to-cloud uploads, encrypted storage, role-based access controls. Built on SOC 2 Type II audited infrastructure.
Certifications & Standards
How we protect your data
Direct-to-cloud uploads
Files never pass through CompleteLane servers — they go straight from your client's browser to encrypted cloud storage.
Encryption at rest
Per-file encryption keys, with the master key managed by CompleteLane rather than our storage provider.
Encryption in transit
Files are encrypted in transit between client and our services.
Role-based access control
Roles for owners, admins, and members, each with scoped permissions.
Activity audit log
Owners and admins can view and export a 12-month history of authentication events, file uploads, file downloads, access changes, and configuration changes.
Automated data deletion
When you cancel or request deletion, we permanently delete your data on schedule — 30 days for explicit requests, 60 days after subscription end — and provide a record of completion.
In development
CompleteLane SOC 2 Type II audit
A formal SOC 2 Type II audit of CompleteLane's own controls and processes. Today, our underlying infrastructure providers are SOC 2 Type II audited; this roadmap item covers a CompleteLane-specific audit attestation.
View roadmapConfigurable retention controls
Per-client and per-request retention settings so customers can apply their own legal-hold and minimum-retention policies. Today, retention is uniform across an organization's data.
View roadmapExternal collaborator role
A scoped role for non-staff users who need temporary access to specific requests or uploads — for example, co-counsel or external reviewers. Today, sharing requires a full member seat or magic-link portal access.
View roadmapSee the full security roadmap for items under evaluation.
For details on how we handle your data, see our privacy policy.