// Account & governance
Audit log
Every state-changing event in your org is recorded — who did it, when, and what changed.
The audit log gives you a complete, tamper-evident history of activity in your organization. Use it to investigate issues, satisfy compliance requirements, or simply keep track of who did what.
completelane.com/dashboard/audit-log
request.created
Rachel Lin · Q1 Tax Returns
Mar 10, 9:14 AM
upload.confirmed
Alex Chen (client) · Driver's license
Mar 10, 11:02 AM
upload.approved
Rachel Lin · Driver's license
Mar 10, 11:08 AM
upload.rejected
Rachel Lin · W-2
Mar 10, 11:15 AM
request.completed
system · Q1 Tax Returns
Mar 11, 4:42 PM
The audit log lists every state-changing event in your org.
What the audit log records
Every time something changes in your org — a request is created, an upload is approved, a setting is changed, a team member is invited — an audit event is written. Read-only views (for example, loading the dashboard or viewing a request) are not logged.
Each event records the actor (the team member or system process that triggered it), the target (the affected resource), and a precise timestamp.
Event categories
- Auth — sign-in, sign-out, password changes.
- Request — created, sent, completed, canceled, reopened.
- Upload — confirmed, approved, rejected.
- Team — member invited, role changed, member removed.
- Settings — branding changed, template edited.
- Billing — plan upgraded, payment failed.
Filtering and searching
Use the filters at the top of the audit log page to narrow results by date range, event category, or actor. You can also search by request title or member email to find events related to a specific record.
Event detail
Click any row to see full event metadata — actor, target, request ID, IP address, user agent, and timestamp. This detail view is useful when investigating a specific incident or confirming that a particular action was taken.
completelane.com
upload.approved
| event_id | evt_01HV…abc |
| actor | Rachel Lin |
| target | Driver's license |
| request_id | req_01HV…xyz |
| ip_address | 203.0.113.42 |
| timestamp | Mar 10, 11:08 AM UTC |
Retention and export
Events are retained for 90 days on all plans. Enterprise plans can request extended retention. Export to CSV from the audit log page to use events in your own reporting or compliance workflows.
// Related